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Privacy Policy

OzHarvest is committed to respecting the privacy of supporters and online visitors and pledges its best efforts to that end. Please read the following policy to understand how any personal information received by OzHarvest will be treated.

This policy may change from time to time so please check back periodically. If you have any questions in relation to OzHarvest's privacy and security policy please contact us.

  1. In general, you can visit the OzHarvest website without telling us who you are or revealing anything about yourself. Our service provider automatically recognises and records each visitor's domain name server address, date and time of visit to the OzHarvest website and pages viewed. Our service provider only discloses aggregate information to us about the number and types of visitors and does not collect personally identifiable information (such as email address, name and address). This is anonymous statistical data and no attempt will be made by OzHarvest to identify users on their web browsing activities. We use this data to only evaluate our website performance and improve the content of the website. OzHarvest does not collect sensitive information, such as political or religious beliefs, about supporters or online visitors.
  2. When you choose to donate money to us through the OzHarvest website you are transferred to the Paymate Pty Ltd ('Paymate') website ( to process your donation.
  3. Details you provide on the secure Paymate Express Payment page are collected by Paymate under their Terms of Use for the provision of their payment services, including risk assessment and authorisation by their bank., Your information is protected by Paymate's Security & Privacy Policy and Paymate's terms and conditions may wholly or partly supersede the OzHarvestPrivacy Policy. Please see the Paymate website to view their Security & Privacy Policy (
  4. Under Paymate's Security & Privacy Policy, they will provide some information about you to OzHarvest to enable us to accept your donation. This information will include your name, e-mail address, business name and Australian Business Number if a business, telephone number, mailing address, shipping address, the date and amount of the transaction. However your credit card or bank account number will not be shown to OzHarvest.
  5. OzHarvest is committed to taking reasonable steps to protect the personally identifiable information that is provided to us. We do not sell, swap or give any data to any external company or organisation. OzHarvest, however, may release information about you where we are required by law to disclose the information. Unfortunately no data transmission over the internet can be guaranteed to be 100 per cent secure. As a result, while we strive to protect personal information, OzHarvest cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk. Once we receive your transmission, we employ our best efforts to ensure its security on our systems which cannot be accessed by outside agencies or non-OzHarvest staff.

In order to provide a comprehensive and useful website, OzHarvest's site contains links to other websites. OzHarvest does not take any responsibility for the content or privacy practices of these websites.
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