OzHarvest COVID-19 Update

COVID restrictions and advice change rapidly. Please regularly check this page for OzHarvest volunteer COVID 19 updates across Australia.

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Photo-19-7-21-1-07-00-pm-scaled

OzHarvest COVID-19 Update

COVID restrictions and advice change rapidly. Please regularly check this page for OzHarvest volunteer COVID 19 updates across Australia.

COVID Volunteer Update

NSW and ACT

Thank you for your continued support throughout the COVID-19 pandemic! Every day we are able to deliver good food to people in need thanks to your tireless dedication and effort. We understand that COVID restrictions and advice change rapidly, so we’ve put together this page to answer some of the most frequently asked questions. If your question isn’t answered by this page, you can contact us at [email protected]

Sydney Volunteer COVID Status

As you know, the NSW government is constantly adjusting measures in an effort to curb the current COVID-19 outbreak. We understand that the advice can be a little difficult to follow as things change so quickly.

As of Monday 13 September, volunteers are required to:

  • Check in using the QR Code
  • Show proof of a negative COVID-19 test result from the last 7 days (you will not be permitted on site without one)

We will ask you if you live in one of the LGAs of concern. If you do:

  • You will need to show that you have a permit to work (paid or unpaid) issued by Service NSW
  • NB you should carry your OzHarvest letter as a supporting document for this permit
  • You will need to show proof of at least one dose of vaccination (As of Monday, 20th September)

Due to the increasingly high numbers of community transmission of COVID-19, we ask that volunteers choose to volunteer at one OzHarvest site only. This is an important measure we are introducing to protect our OzHarvest people, keep our chefs in the kitchen, our drivers on the road and ensure that we can continue to provide food relief to those in need. Please note that our Warehouses D1, F2 and G3/4/5 (HQ) are each separate locations.

If you are unwell, please remain at home stay home and get tested if you are displaying any symptoms of COVID-19 (no matter how mild)

Please keep 1.5 meters apart

Please wear a face mask at OzHarvest sites

Please continue to adhere to hand hygiene procedures – sanitize your hands on entry and regularly throughout your shift

These rules are applicable regardless of your vaccination status

Please note:

We have implemented these rules because we care about the safety and wellbeing of every person at OzHarvest

We have implemented these rules due to public health orders by the government

We are grateful that we are able to keep providing the service we do to help people experiencing food insecurity

We are so incredibly grateful that you are helping us provide our services

We have some amazing Covid Marshalls starting with us this week at our Sydney sites. Their job is to ensure the safety of our people and to make sure we are meeting NSW Health requirements

You are allowed to volunteer! Regardless of where you live in Sydney and the kilometre restrictions in place, you are allowed to volunteer at OzHarvest as an authorised worker. The work we carry out falls under the NSW Government definition of “health care and social assistance” as OzHarvest provides services to persons with disability or vulnerable persons, including homelessness service.

There are some testing clinics that have fast turn arounds that we recommend such as Histopath and 4cyte. We thank you for being so cooperative in helping us ensure we can continue to feed thousands of people hit hard by the pandemic.

All volunteers should carry an authorised worker letter with them.

For volunteers at the Waterloo MarketGranville Hub and Lakemba Hub, if you choose to serve customers outside, you must use the Sign In/Out sheet at the door so we have a record of the exact time you were outside. This reduces your risk of being determined a close contact.

As we know, the situation with COVID-19 can change quickly. We request all OzHarvest staff and volunteers to always adhere to public health orders and follow government advice. Latest advice from the NSW Government can be found here.

Thank you for your patience and for working with us to keep our community safe and our vans on the road.

FAQs

Sydney Emergency Response Volunteering FAQ’s

No, at this time we are only able to accept individuals over the age of 18 for our Emergency Response Volunteer program.
You can sign up for a shift at any time, however we would prefer 24 hours’ notice if possible.
Unfortunately no, given the crucial nature of our ERV activities we do need volunteers to attend the full duration of the shift they have signed up for.
The link to complete the COVID-19 waiver is sent in the email you receive after completing your application. If you have trouble accessing the form, please contact us for an alternate link.
Full details to register for your ERV shifts are in the email you receive after completing your application. Please read this email carefully, as there is very important information within it.
Before attending your first shift, the most important thing to do is get a COVID test! You must have evidence of receiving a negative COVID test within 7 days of your shift (or 72 hours if you live in the Canterbury-Bankstown LGA). Please also ensure you read the shift onboarding, sent to you in the confirmation email you received after registering, as it has all of the important information you need.

Anyone who has previously registered to become an emergency response volunteer is welcome to come along to any emergency response activities where there is space available on your personal calendar. At this time, we are not accepting new applications for Emergency Response volunteers, and we ask that you do not bring any unregistered friends or family along to shifts with you.

There are a few common issues for signing up. First, make sure you’ve clicked on a volunteer shift with “Emergency Response” in the title. Second, ensure that the shift you’ve tried to register for isn’t full (shifts can fill very quickly!). Third, please ensure you’ve completed the COVID waiver. If all three of the above have been completed, get in touch with us at [email protected].
Your authorised worker letter was sent in the email you received after submitting your application and is also sent in your weekly volunteer newsletter.
If you have selected ‘No I Do Not wish to become an Emergency Response Volunteer’, you will be moved to our waitlist. You will be notified when the regular volunteer inductions recommence for other programs.

Sydney COVID-19 FAQ’s

Yes, all volunteers regardless of activity must complete their regular surveillance testing.

Your authorised worker letter was sent in the email you received after submitting your application, and is also sent in your weekly volunteer newsletter.

If you live in Sydney, you are allowed to volunteer at OzHarvest as an authorised worker regardless of which Sydney LGA you live in. The work we carry out falls under the NSW Government definition of “health care and social assistance”.

No. If you live outside of Sydney, you cannot travel into Sydney to volunteer. For those live in the NSW Government recently termed Greater Sydney (Blue Mountains, Central Coast, Shellharbour, Wollongong), please do not travel to metropolitan Sydney to volunteer.

Newcastle COVID Status

Volunteer activities continue as usual at our Newcastle office! Despite the regional NSW lockdown, volunteers are able to attend shifts outside of their LGA. We ask that all volunteers wear a face mask for the duration of their volunteer activity, and any volunteer that feels unwell is asked not to attend volunteer activities.


Regional NSW COVID Status

Volunteer activities continue as usual across our regional NSW chapters! We ask that all volunteers wear a face mask for the duration of their volunteer activity, and any volunteer that feels unwell is asked not to attend volunteer activities.

ACT COVID Status

Volunteer activities continue as usual at our ACT office! We ask that all volunteers wear a face mask for the duration of their volunteer activity, and any volunteer that feels unwell is asked not to attend volunteer activities.


Queensland COVID Status

Brisbane

Volunteer activities continue as usual at our Brisbane office! We ask that all volunteers wear a face mask for the duration of their volunteer activity, and any volunteer that feels unwell is asked not to attend volunteer activities.

Cairns

Volunteer activities continue as usual at our Cairns office! While masks are not required, we do strongly encourage volunteers to wear them and any volunteer that feels unwell is asked not to attend volunteer activities.

Toowoomba

Volunteer activities continue as usual at our Toowoomba office! While masks are not required, we do strongly encourage volunteers to wear them and any volunteer that feels unwell is asked not to attend volunteer activities.

Gold Coast

Volunteer activities continue as usual at our Gold Coast office! We ask that all volunteers wear a face mask for the duration of their volunteer activity, and any volunteer that feels unwell is asked not to attend volunteer activities.

Sunshine Coast

Volunteer activities continue as usual at our Sunshine Coast office! We ask that all volunteers wear a face mask for the duration of their volunteer activity, and any volunteer that feels unwell is asked not to attend volunteer activities.

VIC COVID Status

Due to the ongoing lockdown, all volunteer activities have been put on hold in Melbourne.


SA COVID Status

Volunteer activities continue as usual at our Adelaide office! We ask that all volunteers wear a face mask for the duration of their volunteer activity, and any volunteer that feels unwell is asked not to attend volunteer activities.

WA COVID Status

Volunteer activities continue as usual at our Perth office! We ask that any volunteer feeling unwell stay home, and all volunteers must check in using the Safe WA app.