Unfortunately we're unable to supply food if the above condition can not be met.
Due to limited resources and a high demand for our services, our current delivery service is at capacity in most sites. We are regrettably unable to provide an estimate of when new resources will be available, however, we do keep a Community Needs Register of agency applications to enable us to plan for growth.
Great, let's proceed!
For immediate support, and alternate food relief solutions, we recommend askizzy.org.au. This is a great resource for finding local services available in your area.
You have selected "no" to Q1. We are unable to continue this application.
Oh no! You’ve selected an area that is outside our current delivery network. As per our current limitation, we are regrettably unable to provide an estimate of when new resources will be available in your area, however, we can still add you to our Community Needs Register.
Great! We are in your area. Let's continue...
Great, let’s proceed!
In this case, you would need a minimum of two physically fit people (ideally more) onsite to assist our driver unloading. If this is not possible, please change the answer to "NO" above.
Follow this link to complete the NEST registration.
1: The Recipient will receive food distributed by OzHarvest on an ongoing scheduled weekly basis unless arrangements are in place as per clause 5, and will provide safe and adequate access for OzHarvest, including parking where needed.
2: The Recipient will ensure staff or volunteers are onsite to receive the delivery and can, at their own risk, assist with unloading goods where needed. If no one is onsite to receive the food, OzHarvest cannot leave food unattended, so no delivery will be made.
3: The Recipient will not rely solely on OzHarvest deliveries for any food relief program. OzHarvest receives different items and different quantities of food every day and as such there may be days where there is not sufficient food to make a delivery to the Recipient.
4: The Recipient will not sell the donated food, even if proceeds of such sales are intended to be used for its own charitable purposes.
5: The Recipient will not (without OzHarvest’s specific written permission) donate the food to other parties but will use it to feed those it serves. If written permission is granted, the Recipient agrees to:
5a. Ensure the 3rd party is approved by, and registered with OzHarvest.
5b. Distribute food volumes to the approved 3rd party as directed by OzHarvest.
5c. Set a collection time window for the 3rd party and provide this detail to OzHarvest. The 3rd party collecting must collect the food within the set time window.
5d. Advise OzHarvest if collections are not actioned by the 3rd party.
5e. Advise OzHarvest if any contact details need updating, or any other concerns that may arise.
6: While OzHarvest will use its best endeavours to provide food free from any defect, the Recipient acknowledges that donated food may contain allergens. Neither OzHarvest nor the original donor of the food, provide any warranties or guarantees in relation to the food donated.
7: The Recipient confirms appropriate food safety procedures are in place according to state legislation, including, but not limited to:
7a. The Recipient will inspect all food on receipt and satisfy itself of its quality and fitness for consumption.
7b. To be eligible to receive any chilled or frozen perishable food, the Recipient must ensure that the chilled or frozen food that is received is appropriately stored in a timely manner and at the correct temperatures in suitable refrigerated storage.
7c. If donated food is frozen, then it should be cooked into meals within 3 months (or such other period as directed or labelled). The Recipient must continue to inspect the fresh and frozen food in this period to monitor its ongoing quality and fitness for consumption.
8: The Recipient releases both the original donor of the food and OzHarvest from any liability resulting from the condition and/or consumption of the donated food and further agrees to indemnify and hold OzHarvest and the original donor harmless against all and any claims howsoever arising out of or attributed to any conduct on the part of:
8a. OzHarvest or the original donor, or
8b. any personnel either employed by OzHarvest or acting as volunteers for OzHarvest in connection with the storage, transportation and use of the donated food.
9: The Recipient is the holder of a current Public Liability Insurance policy and will provide OzHarvest with a copy of the policy wording and schedule or Certificate of Currency on request.
10: The Recipient agrees that OzHarvest can inspect the facilities used to store or cook the donated food if notice of at least one day is given.
11: The Recipient agrees to supply their own boxes/crates to receive food donations.
12: The Recipient agrees to wash OzHarvest food containers and return to the driver on the following scheduled delivery
13: If cancelling a scheduled delivery day, the Recipient will provide OzHarvest a minimum of 24hrs notice.
14: The recipient acknowledges OzHarvest may cancel the service should any of these above conditions not be met, or for operational reasons is not able to provide a service.