OzHarvest Market Waterloo

The Market is located 95 Wellington St, Waterloo. During the COVID lockdown period, customers will be able to collect a hamper from outside the store between 10am – 2pm, Tuesday to Saturday.

Photo-31-7-20-11-34-05-am-scaled-e1611703190481
Photo-31-7-20-11-34-05-am-scaled-e1611703190481

OzHarvest Market Waterloo

The Market is located 95 Wellington St, Waterloo. During the COVID lockdown period, customers will be able to collect a hamper from outside the store between 10am – 2pm, Tuesday to Saturday.

COVID-19 Update

The OzHarvest Waterloo Market will continue to provide food to customers during the lockdown period, but in order to keep everyone safe, there will be some important changes:

  • Customers will be able to collect a hamper from outside the store between 10am – 2pm, Tuesday to Saturday.
  • A COVID-19 contact tracing check-in is required before receiving a hamper.
  • We ask everyone to please wear a mask and to maintain social distancing when waiting for a hamper.
  • Unfortunately, we can’t accept any household donations during the lockdown period.
  • Please be patient and kind to our volunteers and staff as they do their very best to help the community during this tough time.


About the Market

In response to the rising need for food relief across Sydney and thanks to funding from the City of Sydney, the OzHarvest Market Waterloo opened in July 2020.

To ensure there is enough food for everyone, we ask customers to respect the “take what you need, give if you can” philosophy, whilst being guided by our volunteers. There is a limited number of items per customer to ensure food is fairly distributed throughout the community.

The OzHarvest Market Waterloo is open Tuesday to Saturday from 10am – 2pm. The Market is located 95 Wellington St, Waterloo. NSW 2017 (Google Maps).

During COVID-19, social distancing and other safety requirements apply. For the latest updates, please see the COVID-19 Update section above.


Market Club

The Market Club is our new membership system, unique to the OzHarvest Market. It was funded by the City of Sydney to help us get to know our customers better so we can make their shopping experience special and memorable, and make them feel part of our yellow family.

On your next visit to the Market, one of our friendly volunteers will invite you to join the Market Club. We’d like to know your name, primary language spoken and post code, so we can serve you better. Our volunteers will set you up with your very own personalised membership card that has a unique QR code printed on the back. When you next visit, simply scan your Market Club card at the entrance and away you go! Terms & Conditions.

Market Club FAQs

Individual Volunteering

The Market is powered by our yellow army of volunteers. We are always looking for people who can commit to a recurring weekly shift, any day Tuesday to Saturday.

Roles during your volunteer shifts could include:

  • Setup of market; filling shelves, organising food donations and hampers to take away 
  • Serving market customers alongside OzHarvest staff
  • Assisting to pack down at the end of the day 

Learn More

Corporate Engagement

This is a truly unique team opportunity to become a part of our volunteer family for a day; helping to replenish shelves, chat with patrons, and provide customer service to the market’s 200+ daily customers. You will see first hand the community that has been built around this innovative space.

Click below to read more about the team building activity!
Times required: Wednesday to Friday, from 8:30am to 2:30pm
Group size: Teams of up to 4 people per day

Email Us

OzHarvest Market Waterloo FAQs

Tuesday to Saturday – open from 10am – 2pm.

 

As this is a free community initiative, we would love to be able to provide nourishment and food to as many people in need as possible in the Waterloo community as well as people from outside of Waterloo.

We ask that customers please respect our philosophy of taking what you need and giving if you can, and access the Market one day, out of the five opening days to be able to share food with others.

OzHarvest is a charitable organisation that depends on the generosity of donors and partners to be able to Nourish Our Country. We thank you for respecting our values to share with others in the community

There will likely be a wait to access the Market, we ask for your patience.

The OzHarvest Market Waterloo is stocked with beautiful rescued food and is free-of-charge for anyone in need. We welcome any donations that help us to continue nourishing our country.

With food rescue we never really know what we will get from one day to the next. Our aim is to have the Market stocked with fresh, healthy produce such as fruit, vegetables and some pantry staples. Unfortunately, the amount of food we can give to each customer is limited and will not be consistent week to week.

Yes, when shopping at the Market, you can select your own items while being guided by our lovely volunteers. There will be a limited number of items per customer to ensure food is fairly distributed across the five open days.

Please note, during a COVID-19 outbreak, our priority is the safety of our customers, volunteers and staff. In order to remain open, we will be pre-packing hampers and handing them to customers outside of the store. Items can be swapped prior to receiving the bag but unfortunately no items can be returned once touched. For updates, please see the COVID-19 Update section above.

Yes please! Our OzHarvest Market aims to be a plastic-free store, and we don’t have bags for sale, so you must bring your own bag each time to take your food home.

No ID is needed – everyone is welcome! When you arrive for your first visit to the Market, one of our lovely Market Managers will show you around and invite you to join the Market Club. If you choose to join, then you’ll only need your Market Club card and your shopping bag for each visit.

The Waterloo Market is a collaboration by the City of Sydney and OzHarvest working closely with the Waterloo Community. It is supported by NSW Land and Housing. The service is for Waterloo and surrounding residents as well as people from other communities finding themselves in hardship and who may need access to food relief.

We welcome all people from all backgrounds and from different communities to visit the OzHarvest Market in Waterloo.

Redfern Train Station is the closest station.

Market Club FAQs

The Market Club is our new membership system, unique to the OzHarvest Market. It was funded by the City of Sydney to help us get to know our customers better so we can make their shopping experience special and memorable, and make them feel part of our yellow family.

On your next visit to the Market, one of our friendly volunteers will invite you to join the Market Club. We’d like to know your name, primary language spoken and a contact detail, so we can serve you better. Our volunteers will set you up with your very own personalised membership card that has a unique QR code printed on the back. When you next visit, simply scan your Market Club card at the entrance and away you go!

In addition to your personalised membership card, you will receive a special OzHarvest present on your birthday. The Market Club community also has access to our upcoming events and workshops. Make sure to keep an eye on the digital community noticeboard at the front of the Market for updates!

Follow OzHarvest Market Facebook page.

No, anyone can access food at the Waterloo Market. We would love for you to be part of this very special club so you can get the full benefits of the Market. If you have any concerns about joining the Market Club, then our lovely managers are always available to have a chat and to understand how we can make your experience more comfortable. We are always here to help!

We want to make sure that your profile remains unique to you. To help us do that, we are asking for your phone number or email address, but don’t worry, this isn’t used for any marketing or communication purposes. If you’re interested in learning more about what we do with this information, you can have a read of our Market Club Terms and Conditions and Data Collection Notice, found here.

That’s okay! Just let our friendly volunteers at the front of the shop know. They’ll make sure you can come in and grab whatever you need. If you lose your card, just let one of our volunteers or the manager know, and we’ll set you up with a brand-new one, complete with your name printed on the front.

Our new digital Community Noticeboard located directly in front of the Market provides real-time updates on any upcoming events, special news, workshops, closures and community days. It will also display updates from other local organisations so you can keep in the loop with community news. If you want to keep in touch online, then ‘Like’ our Waterloo Market Facebook page to see updates in your Feed: Follow OzHarvest Market Facebook page.

Our managers can assist people who are unable to come to the Market themselves, so have a chat to them to find out how we can best help you.

On your next visit to the Market, just let our lovely volunteers at the entrance know that you want to update some details, and they’ll do it there for you on the spot! If you can’t make it in and would prefer to do it online, then send us an email with what you need to: [email protected] This also applies to membership cancellations – we will be sad to see you go!