Food Rescue for Agencies

Stopping good food going to waste and getting it to people in need underpins everything we do.  We are working hard to ensure a regular supply of nutritious food to over 1000 charities, but we know many could take double to meet the demand.

OzHarvest has two models of food rescue it adopts around the country. Across major metro areas and several regional locations OzHarvest vehicles directly collect food from food donors and deliver it straight to agencies in need. In regions we are unable to assist with our van model we utilise The OzHarvest Food App. The app is an innovative technology platform which effectively connects businesses with surplus food, to charities in need of food relief in the local area.

If you are interested in registering for our food rescue service, please read through the FAQs below before completing the booking form. Or feel free to give us a call on 1800 108 006.

FAQ

How does the food rescue process work?

OzHarvest has two models of food rescue it adopts around the country:

Across major metro areas and several regional locations OzHarvest vehicles directly collect food from food donors and deliver it straight to agencies in need.

In regions we are unable to assist with our van model we utilise The OzHarvest Food App. The app is an innovative technology platform which effectively connects businesses with surplus food, to charities in need of food relief in the local area.

Is it free?

Yes! Our service is completely free of charge, and it is a requirement that no fee be charged, or conditions be placed, on people accessing OzHarvest food from your service.

What types of food are available? What volumes should I expect?

Fruit, vegetables, cooked meals, sandwiches, bakery items, bread, drinks, canned foods/dry stock, dairy. Volumes of food will depend upon daily availability.

How long is the wait list?

How long is a piece of string? Demand on our services is huge and our ability to begin the service depends on a variety of factors. Essentially, when we have enough excess food donations being offered on a regular basis in your area and that matches your needs then food rescue can commence.

Do I need crates/boxes?

Yes. You will need boxes/crates onsite to transfer the food into.

Can I order specific foods/ad hoc deliveries?

No. As food available, is the food offered by donors on any given day – specific foods cannot be requested. Additionally, due to ongoing commitments, our food rescue operations cannot cater to events or provide ad hoc food donations. In order to maximise the benefit to the community, we match food available to agencies that have consistent and regular food relief programmes only.

Can individuals/private households sign up?

No. Unfortunately we are not set up logistically to assist individuals. We are happy to recommend an agency near you that we service where you might be able to seek food relief. As an alternative, try these great resources: Ask Izzy, Second Bite.

Do we need to be a registered charity?

Technically no. However, we do require basic infrastructure to be in place so you can ensure food safety and a fair and balanced delivery of food to the people you support.

What geographic areas do you operate in?

We currently have regular services based in Perth, Adelaide, Melbourne, Canberra, Sydney, Newcastle, Port Macquarie, Coffs Harbour, Gold Coast, Brisbane, Sunshine Coast and Cairns.

Our OzHarvest Food App which connects food donors and agencies in need of food relief directly is now also live and available around the country!

Are there other food rescue services available?

Yes! Our friends in the game include:


Agency Food Request Form